FAQ

How long does shipping take?

Orders are typically processed within 1-3 business days. Delivery time depends on your location — see our Shipping Policy for full details. We ship worldwide.

Can I track my order?

Yes — once your order ships, you'll receive a tracking number by email so you can follow it every step of the way.

What is your return policy?

We offer a 30-day return window on unused items in their original packaging. See our Refund Policy for details.

Do you offer worldwide shipping?

Yes, we ship to most countries, and shipping is free on all orders.

How do I contact you?

Reach out any time at contact@amatzy.com or through our Contact page — we're happy to help.